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Privacy Policy

Privacy Policy

Effective date: 25 October 2026

1. Data Controller

The controller of your personal data is Contextadmin, ul. Elbląska 30, 10-267 Olsztyn, Poland, VAT ID PL7393219910.

Contact for privacy and personal data matters:

This Policy applies to the Agentic Hosting service, the website agentichosting.net, and the processing of orders for hosting services with the ContextAdmin panel.

2. What Data We Process

We process data that you provide to us voluntarily or that is generated when you use the website and the service.

Contact form and email contact

  • email address,
  • first name or company name, if you provide it,
  • message content,
  • any other data you include in your message.

Service order

  • data needed to create an account and launch the service,
  • the email address to which we send the panel address and login details,
  • selected plan, billing period, and payment information,
  • invoice details, including VAT ID, if you provide it during payment,
  • data related to subscription management and service cancellation.

Payment through Stripe

  • data needed to process online payments in Stripe Checkout,
  • payment status information,
  • data needed to issue an invoice automatically after payment.

Payments are processed by Stripe. Payment cards and other methods made available in Stripe Checkout may be used.

Server logs

  • IP address,
  • date and time of connection,
  • requested address or resource,
  • technical information about the browser and device,
  • information about errors and technical events.

Essential cookies

  • session identifiers,
  • settings needed for the website to operate,
  • data needed for security and the proper functioning of the website.

3. Purposes and Legal Bases of Processing

We process data for specific purposes and on the legal bases set out in the GDPR.

  • Responding to a message or enquiry — Article 6(1)(f) GDPR, meaning our legitimate interest in handling correspondence; if the message concerns entering into a contract, also Article 6(1)(b) GDPR.
  • Accepting an order, creating an account, launching an Incus container and the ContextAdmin panel, and providing the service — Article 6(1)(b) GDPR, meaning the performance of a contract or steps taken before entering into a contract.
  • Processing payments through Stripe and managing the subscription — Article 6(1)(b) GDPR.
  • Issuing and storing invoices and fulfilling tax and accounting obligations — Article 6(1)(c) GDPR, meaning a legal obligation.
  • Ensuring the security of the website, panel, and infrastructure, and detecting abuse — Article 6(1)(f) GDPR.
  • Maintaining server logs and keeping the website operational — Article 6(1)(f) GDPR.
  • Establishing, pursuing, or defending against claims — Article 6(1)(f) GDPR.

4. Recipients of Data

We transfer data only when this is necessary for the operation of the website, order handling, payments, infrastructure, or where required by law.

Recipients of data may include:

  • Stripe Payments Europe — online payment processing in Stripe Checkout and subscription management,
  • Hetzner Online GmbH — server infrastructure in data centres in the European Union,
  • OVH / OVHcloud — server infrastructure in the European Union,
  • email service provider — handling email correspondence,
  • entities authorised under law, if they submit a valid request.

The servers used to provide the service are located in the European Union. We use Hetzner data centres in Germany and Finland, and OVHcloud data centres in the European Union.

5. Transfers of Data Outside the European Economic Area

Payment-related data is processed by Stripe Payments Europe. In connection with the use of Stripe, data may be transferred outside the European Economic Area.

In such cases, Stripe applies the mechanisms required by the GDPR, in particular standard contractual clauses.

6. Data Retention Period

We retain data no longer than necessary for the purpose for which it was collected.

  • Correspondence — for the time needed to handle the matter, and then for the period needed to protect against claims.
  • Data related to the contract and account — for the duration of the service, and after its termination for the limitation period for claims.
  • Payment and subscription data — for the time needed to process payments, settlements, subscription renewals, cancellations, and any claims.
  • Invoices and billing data — for the period required by tax and accounting laws.
  • Server logs — for the period needed to ensure security, diagnose errors, and protect against abuse.
  • Essential cookies — for their technical validity period or until they are deleted in browser settings, if this is possible without preventing the website from operating.

7. Your Rights

You have the right to:

  • access your data,
  • receive a copy of your data,
  • rectify your data,
  • delete your data,
  • restrict processing,
  • data portability, where processing is based on a contract and carried out by automated means,
  • object to processing based on our legitimate interest.

The exercise of some rights may be limited if we must continue to process the data under applicable law, for example in relation to invoices and settlements.

To exercise your rights, contact us at: hello@agentichosting.net.

8. Complaint to the President of the Personal Data Protection Office

If you believe that we process your data unlawfully, you may lodge a complaint with the President of the Personal Data Protection Office in Poland.

Authority address: President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.

9. Cookies

The website uses only cookies that are essential for the operation of the website and the service.

Essential cookies are used in particular to:

  • maintain sessions,
  • ensure security,
  • ensure the proper operation of forms and basic website functions,
  • remember technically required settings.

We do not use the cookies described in this Policy for marketing profiling.

You can change cookie settings in your browser. Blocking essential cookies may cause the website or parts of it not to function properly.

When making a payment, you may be redirected to Stripe Checkout. Stripe may use its own cookies needed to process the payment.

10. Contact

For matters concerning privacy, personal data, or this Policy, contact us at: